NOTE: You, the customer, are solely responsible for data security. WinBook strongly recommends that you perform a backup of all personal data contained on your system prior to performing this procedure. Warning: WinBook will NOT be held responsible for any data loss incurred during this process.

When the WinBook XLi will not boot, or even post, one of the causes may be a Ram Memory Module which has worked loose from its socket. Reseating the ram may restore boot capability of the WinBook XLi.

1. Turn the computer off, and disconnect the power adapter and any peripherals
2. Turn the computer over, with the front facing you.
3. The Memory compartment covers are located on the right rear corner. The front most cover is held by two screws.
4. Remove the screws in the front most Memory compartment cover, and then remove both covers.
5. The Ram Module is held in place by retaining clips at the ends of the ivory plastic socket surround.
6. Move these clips away from the Ram Module, and the Ram Module will pop up.
7. Remove the Ram Module by carefully the Module from its socket.
8. Replace the Ram Module firmly into the socket.
9. Replace the Memory compartment covers, and the screw which holds the right hand cover in place.
10. Turn the unit over, and reconnect the ac adapter.
11. Open the cover and turn the computer on.

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Disclaimer: This information is being provided to you as a service from the Technical Support Department of WinBook Computers. It is intended to assist you in the resolution of your technical problems or questions. If you feel uncomfortable implementing any of the information or suggestions contained herein then you should e-mail the WinBook Technical Support Department. WinBook will not be held responsible for any loss of information, data or programming as a result of the use of this TechNote.